About the Course
Service Delivery Manager Work Experience Program
Gaining real-world work experience as a Service Delivery Manager
The Service Delivery Manager Work Experience Program is an intensive self-pace remote work experience program that aims to provide a valuable and insightful work experience for people looking to transition, transform or grow their careers as a Service Delivery Manager. The program equips and empowers you to become a high performing Service Delivery Manager in any organization across any sector in any country in the world. In addition, the program provides Service Delivery Manager guidance and tools necessary for creating and leading a high-performing, cross-functional, and self-organising team working in a remote environment with distributed teams.
If you want to gain valuable work experience working with an agile team on a real product, the Service Delivery Manager Work Experience Program is for you
Program Outcome
After the work experience program, you will be:
Make sure that work items flow
Initiate regular and continuous improvement activities across the organization
Facilitate change and continuous improvement activities
Monitor the Kanban board to ensure that work items are completed regularly, and no interruptions occur
Focus on delivering value to the customers by controlling all work processes
Communicate with the work item owner if the task is getting delayed or not completed on schedule
Proactively identify any work disruptions before they occur and take steps to resolve them if they happen
Ensure the team understands Kanban principles and implements them accordingly
Program Offering
Becoming part of our thriving community of Career Transformers
Gain practical work experience as a Service Delivery Manager
Work on a product in either business, technology or investment
Receive biweekly Service Delivery Manager online training
Weekly product support sessions
Access to over 30 product briefs
Access to industry-standard tools - Microsoft Suite, Jira, Miro, Confluence, and more
Over 400 courses in our video library
Interview workshops
Job referencing
Certification of product completion and program completion
Your Instructor
Temi Awere
