Project Brief - Sales Process Transformation using STATIK

Daluchi Kobe
May 22, 2024
2 min read

Updated: Nov 23, 2024

Our vision is for every customer to have an awesome sales experience

Project Summary

Duration - November 24 - March 25

Category - Internal Project

Client - ITyDATA Sales Team

Delivery / Collaborating Team(s) - ITyDATA Customer Experience Team, ITyDATA Business Transformation Team, ITyDATA Data Team, and ITyDATA Technology Team

Background

At ITyData, we envision an awesome sales experience for all customers be it a prospective customer or a life long customer. Every customers deserve to an incredible sales experience at ITyData. In order to achieve our vision, we are embarking on Programme - Sales Experience Transformation. The first project within this programme is Project - Sales Process Transformation

Key Objective For Sales Process Transformation using STATIK

The key objective of this project is to apply STATIK method to transform our current sales process

Key Results For Sales Process Transformation using STATIK

ID	Key Result	Key Outcome
Key Result 1	Presentation on Purpose of ITyDATA Sales System	A clear understanding of the purpose of ITyDATA Sales System
Key Result 2	Presentation on Sources of Dissatisfication of ITyDATA Sales System	A deeper understanding of the different source of dissatisfaction, challenges and difficulties with ITyDATA sales process system
Key Result 3	Presentation on Demand analysis of ITyDATA Sales System	A deeper and factual understanding of the current demand and expected demand of ITyDATA Sales System
Key Result 4	Presentation on Capability Analysis of ITyDATA Sales System	A deeper and factual understanding of the current capability and expected capability of ITyDATA Sales System
Key Result 5	Model current ITyDATA sales process using Gliffy	A clear representation of our current sales process - As Is Process Flow
Key Result 6	Presentation on Classes of Services for ITyDATA sales system	A clear understanding and identification of different types of classes of services and their properties / behaviours / delivery expectation
Key Result 7	Design a Kanban System for ITyDATA Sales System in Jira	Beginning an evoluntionary transforming using Kanban for ITyDATA sales team
Key Result 8	Socialise the Kanban System - 1 Presentation, 1 blog and 1 public workshop	Showcase the evoluntionary transformation of ITyDATA sales system using STATIK